Privacy Policy

1. Introduction

HireByHour ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number)
• Profile information (photo, bio, skills, location)
• Task and bid information
• Messages between users
• Payment information
• Ratings and reviews

3. Automatically Collected Information

When you use our App, we may automatically collect:

• Device information (type, operating system, unique identifiers)
• Location data (with your permission)
• Usage data (features accessed, time spent, interactions)
• Log data (IP address, access times, app crashes)

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect Hirers with Workers
• Send notifications about tasks, bids, and messages
• Respond to your comments and questions
• Monitor and analyse usage patterns
• Detect, investigate, and prevent fraudulent activities
• Comply with legal obligations

5. Information Sharing

We may share your information with:

• Other users (profile information, ratings, reviews)
• Service providers who assist our operations
• Payment processors for transaction handling
• Legal authorities when required by law
• Third parties in connection with a merger or acquisition

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law. You may request deletion of your account and associated data at any time.

7. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

9. Location Data

With your permission, we collect location data to show nearby tasks and facilitate meetups between Hirers and Workers. You can disable location services through your device settings, though this may limit certain features.

10. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Children's Privacy

Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

12. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@hirebyhour.app

Address: United Kingdom

15. Data Protection Officer

For matters related to data protection, you may contact our Data Protection Officer at dpo@hirebyhour.app